Last updated: 6 November 2025
Runnas ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using the Runnas mobile application and services, you consent to the collection and use of your information as described in this Privacy Policy.
We may collect the following types of personal information:
We may collect sensitive information including:
We will only collect sensitive information with your explicit consent and where it is reasonably necessary for our functions or activities.
We collect information through:
We use your personal information for the following purposes:
We may share your personal information with:
Your profile information, location (within your specified radius), and running preferences are visible to other users for matching purposes.
If you choose to join or interact with run clubs, your relevant information may be shared with those organizations.
We may engage third-party service providers including:
We may disclose your information when required by law, court order, or to protect our rights, property, or safety, or that of our users.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We implement appropriate technical and organizational measures to protect your personal information, including:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.
Under the Australian Privacy Principles, you have the following rights:
You may request access to your personal information and request corrections to any inaccurate or outdated information.
You may request deletion of your personal information, subject to legal retention requirements.
You can opt-out of marketing communications at any time by using the unsubscribe link in our emails or adjusting your account settings.
You can disable location services through your device settings, though this may limit app functionality.
You may request a copy of your personal information in a portable format.
Your information may be stored and processed in countries outside Australia. We ensure that international transfers comply with Australian privacy laws and implement appropriate safeguards such as standard contractual clauses.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.
We use cookies and similar technologies to:
You can manage cookie preferences through your device or browser settings.
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of material changes through the app or via email. Your continued use of our services after changes constitutes acceptance of the updated policy.
If you have a complaint about how we handle your personal information, please contact us at the details below. We will investigate and respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@runnas.app